Quality Initiatives

Dear Parent,

Greetings from Abacus Quest Point…! The National Franchisee of UCMAS Global

Firstly, on behalf of all the franchisees and Course Instructors of UCMAS UAE, I thank each and every one of you for entrusting us with the inspiring task of discovering the genius within your child! As you may be aware, Abacus Quest Point is the regulating body in the UAE for the UCMAS program and responsible for maintaining the program quality by consistently monitoring the program best practices worldwide and incorporating such standards in the UAE. As a result, UCMAS is the most popular skill development program for children in this region. Another major contributing factor to the success of the UCMAS program in the UAE is the positive feedback from many of you and the integral role you have played in spreading the good word about UCMAS.

Not resting on our laurels, we have initiated better quality checks on our franchisees and implementing consistent quality improvements to the program. In this regard, we would like to bring to your attention the following program aspects that affect the quality as this is essentially your right to know being the paying consumer of the UCMAS program.

1. Firstly, the authorized UCMAS Center must display a validated recognition certificate issued by Abacus Quest Point. A sample certificate is attached for your reference. Feel free to cross check the authenticity of the certificate by contacting us directly on the listed numbers.

4. From an operational point of view we are obliged to inform you that some centers may be stopped from availing services from Head office if found non-compliant with our franchisee regulations and policies. Unfortunately this may temporarily affect your child’s opportunity to participate in additional activities such as National Competition, International Competition, International Grading Exams and etc. So if your child is unable to participate in any of these activities kindly take up the issue first with the center and if there is no satisfactory response, please get in touch with us.

These are some of the most important aspects that you, as a parent, have a right to know. To know other quality regulations please click here ; http://www.ucmasuae.com/qualityinitiativesuae